Insights

Things I've been thinking about.

Long-form pieces on the operating systems behind marketing that compounds — fractional CMO economics, performance marketing, AHPRA-compliant advertising, agency operations, and the shift from search to AI as the discovery surface.

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10
SEO

What I learned from publishing thousands of bad SEO pages.

A public, honest reflection on the location-page strategy that powered the previous version of this site, why it failed, and what replaced it.

~9 min
09
Running agencies

Why I built four agencies instead of one.

The brand-architecture decision behind running four specialist agencies under one operator, what it enables, and what it costs.

~8 min
08
Original research

The cost-per-acquisition benchmarks I track across verticals.

Honest benchmarks for healthcare, e-commerce, professional services and home services — drawn from anonymised aggregate data across the four agencies.

~11 min
07
Healthcare

What changed at AHPRA in 2026, and what it means for clinic marketing.

A tactical read of the AHPRA advertising guideline updates, written for clinic owners and marketers who need to act on them.

~7 min
06
SEO

Knowledge panels for service businesses: a 2026 playbook.

What knowledge panels actually are, why they matter more in the AI-search era, and the tactical sequence to build one for a service business.

~12 min
05
Running agencies

The performance guarantee model, across four industries.

Why the four agencies use four different guarantee structures, what makes each one underwriteable, and what agencies signal when they refuse to underwrite outcomes.

~9 min
04
Performance marketing

What I look for when sequencing a paid media account.

Most accounts are sequenced wrong from the start. The order — branded, conversion, discovery, awareness — matters more than the budget.

~10 min
03
Running agencies

The unit economics of fractional CMO engagements.

The math that makes a fractional CMO seat work for both sides — what the business gets, what the operator gets, and when it doesn't fit.

~9 min
02
Healthcare

Why most clinic SEO is malpractice.

The pattern of generic agencies running thin, AHPRA-non-compliant search marketing for Australian clinics — why it persists, and what an ethical alternative looks like.

~7 min
01
Healthcare

The P.A.T.I.E.N.T. Framework, in full.

The definitive document on the seven-step system that powers Pracxcel: Plan, Attract, Trust, Integrate, Engage, Nurture, Track.

~14 min